Contacting us is as easy as emailing info@alwayswithyoujewelry.com/
If you are not completely satisfied with your order, we will personally ensure that we take every step necessary to make things right.
FAQ
PRODUCTION:
All of our products are 100% manufactured in the USA 🇺🇸
We believe in providing fair wages to American Workers. We are a small business, and your support means everything to us.
All of our products are made with the highest quality stainless steel, 18K Gold / Silver, and 14K Gold / Silver.
Please view each product page to learn more about the metal and gem makeup of the product you are interested in.
If you have further questions, we'd be happy to answer them for you!
Our deepest apologies, this doesn't normally happen.
But if it does,
Please contact support at info@alwayswithyoujewelry.com quoting your order number from the confirmation email/SMS message.
We'll help track down your order immediately.
RETURNS:
If you don't love your purchase for any reason, you can return it within 30 days and we'll work with you to make sure everything is made right.
Please reach out to us via the Contact Us form at the bottom of your device, or at info@alwaysforeverjewelry.com [INSERT EMAIL]
Apologies about that. We'll arrange for a replacement item to be sent to you as soon as possible!
Please contact our support team with your order number.
SHIPPING:
Every product page contains dynamic, automatically updated timeframes for production and shipping times.
We ship all orders from our USA factory. Once shipped, we see delivery happen within the following timeframe:
- USA - Within 2-5 business days
- Canada - Within 4-7 business days
- Western Europe - Within 5-7 business days
- Australia/NZ - Within 5-10 business days
- Rest of the World - Within 5-12 business days
Every item is hand-made in the USA. Thank you for your patience and understanding.
If you need more information about a specific shipment, we would love to track it down for you and assist you with understanding delivery timeframes.
We ship all orders within 2-5 business days. If you select Express shipping at checkout, we aim to ship your item within 2 business days.
Thank you! Please contact us if you have any questions or concerns.